Ms. Vicki On Phone To Allen Roth Service
I need a replacement clear glass jar for model 575041 - Country Cottage Multi-Light Clear Glass Jar Pendant. I checked with Lowe's and they do not carry. Please advise where I may order. Love this light fixture and hope I can purchase replacement jars.
Ms. Lisa Lazarus On Phone To Allen Roth Service
Our Gatewood Aluminum table and four chairs has faded in blotches and it looks horrible. We keep it clean with only fresh water. Due to the wood-like pattern it will be nearly impossible to repaint.
I have an Allen Roth ceiling fan that I purchased through Lowes. I can only fine a Lowe's Fanimation Studio Collection Victoria Harbor fan. The remote will only turn on the ceiling fan and not the light. The light/dimmer was working and then stopped working. I am trying to determine how to find out if the issue is with the remote or in the receiver in the ceiling fan? Any ideas?
Vince Kaiser - vince. [email protected] or 636-346-3466. We really like the fan as we have one at our lake house and one in our master bedroom in our primary residence. Hope you can help us.
Mr. Bob James On Phone To Allen Roth Service
Can you please tell me where i can get some replacement "check rings" or "candelabra base ring sockets"? It is simply a 1-1/16 inch inner dismeter fine thread ring that holds the globes into the lamp fixture. Lowes does not sell fine thread, only coarse thread Portfolio brand. Help .
Mr. Roseann Whipps On Phone To Allen Roth Service
I have the round table with glass insert and it was blown over in a storm. Is it possible to replace the glass?.
Mr. Michael Hagemann On Phone To Allen Roth Service
I recently purchased one of your patio sets from Lowes. It looks really nice and sits comfortable, but on the underside of the middle glass piece there was some kind of glue or adhesive that was there when I took it out of the packaging. I tried Windex and other similar products to get it off, but it would only smear. I then tried some acetone and it took off the adhesive, but also took off the coating that was on the bottom of the glass. As you can see in the picture all I have is an ugly spot on my table. Is there anything I can do for this. I just spent over $900 for the complete set and all I can see now is the blemish on the table glass. My phone number is 815-761-2154. Just looking for some options. Thank you.
Mr. Tim On Phone To Allen Roth Service
Need a glass replacement for safford patio table. 23. 58".
Ms. Teresa R Grigsby On Phone To Allen Roth Service
I purchased an Allen and Roth Gazebo from Lowes' in 2014. The wind ripped the Gazebo top. I am trying to find a replacement top. The part needed is 0493712-L. This is a grey 12 X ten two tier gazbeo. Please tell me where and how much this will cost. Everyone is telling me that you all no longer manufacturer this product. That will void a five year warranty. I hope that's incorrect. Please reply.
I bought a solar light from lowes and the solar panel does not work tried changing battires was wondering if Allen Roth as replacements i can.
Ms. Kim On Phone To Allen Roth Service
I need to replace the hooks for my gazebo. Hook p/n 0493712-J
Gazebo model GF-12S004B-1
Lowes item 0510372
I DO NOT need a replacement canopy, curtain, or netting. I only need more glide hooks. The are brown and in a kind of J shape. I DO NOT need the white circle hooks.
Mr. Brian Eatough On Phone To Allen Roth Service
NEED INSTRUCTIONS FOR GAZEBO WE BOUGHT: item0401997 ModelLGZ340PCO-5.
Ms. Diane Sandler-derby On Phone To Allen Roth Service
I need replacement hooks for my gazebo they came off and now I can not attach the screen.
Ms. Beverly Wasserbeck On Phone To Allen Roth Service
My phone number is 740-361-5185. We had a storm and our table was blown over. We lost the glass middle and the metal piece that holds the umbrella and base was twisted off. Is it possible to get this replaced?.
Mr. C Chaplin On Phone To Allen Roth Service
Pendant light installed two weeks ago globe has a migrating crack bulb is a 60 watt led i would be interested in replacement globe and instructions to install it.
I have an Allen Roth patio table, the top shattered into pieces during a storm. How do I find a replacement.
Ms. Vanessa Boyd On Phone To Allen Roth Service
How do you turn off LED light in bar table.
Mr. Mavis On Phone To Allen Roth Service
I bought the allen+roth hard top gazebo model GF-14A001B The gazeboo hasn't been up a year and it collaped. Of course I can not reach anyone from loews or allen+roth. Don't buy this product.
Mr. Lorrie Mcconnell On Phone To Allen Roth Service
We purchased a 12ft x 10ft gazebo item 0510327 model GF-12S004B-1 on June 26, 2015. Two of the posts where the screws go in are defective. One insert has completely tore out and the other the screw is stripped making it impossible to assemble. Can a representative stop to our home to see the issue or do I need to return it to Lowe's where it was purchased? I have contacted Lowe's and they suggested I contact you directly.
Mr. Michael Zangari On Phone To Allen Roth Service
I have bought a Gazebo 10x12 from Lowes and we had some rain lately. One of the seams is leaking onto the table under the gazebo. I have had a cheaper gazebo from home depot and never had a problem with rain coming through the top. If you look at the seam, you can see light coming through it. I love the gazebo due to the fact that it's put together very nice(upper braces sit flat and hidden with the brown material). I would think that paying almost double from the one I had got from home depot I would get better quality, but I have a leaking seam. Please respond as this gazebo is only a week and a half old. 516-672-6094.
Ms. Heather Overton On Phone To Allen Roth Service
Could you provide a replacement glass shade for purchase for the allen + roth Bristow 7-in W Oil-Rubbed Bronze Clear Glass Semi-Flush Mount Light? My phone number is 865-216-4911. I went to Lowe's, but they directed me here. Thank you for your help.
Mr. Jonathan Liess On Phone To Allen Roth Service
We purchased the: allen + roth Dellinger Top Aged Bronze Round Patio Dining Table, with the matching chairs, with the eastfield sitting chairs and matching cocktail table. The finish of these products has developed large cloudy blotches, in general the finish has not held up well. We live in the north east, and have taken care of these items in the offseason, protecting them from the elements. For being relatively new, they are already looking tired and ratty. We were impressed with the initial quality and design, but after a couple of seasons and spending a good amount of money, they look like they already need to be replaced. Do you have any recommendations? I do not see solutions other than possibly wet sanding and applying a new clear coat. Even then, I'm not sure how deep the cloudy appearance goes, if it's a paint or clear coat issue? I will send pictures upon request.
Mr. Sarah Clark On Phone To Allen Roth Service
I am looking at ordering patio furniture from Lowe's. Is there any way for you to mail me a swatch of the canvas blue fabric? Let me know and I will then give you my address. Thanks for your help.
Ms. Amber On Phone To Allen Roth Service
I have fallen in love with a rug by allen + roth at lowes, but I need it in a way bigger size. Lowes online said I could order it in any size, but when I went to the store. They said number Is there anyway I can order a rug in the size I need?.
Ms. Janine Vanluvanee On Phone To Allen Roth Service
Hello, regarding a faceplate i was intending to install. I had three metal fragments in two of my fingers. Ive installed at least 25 of these lates already and although edges can be sharp I never noticed any metal fragments hanging off. This one had many. I took pictures to show you. As well as a picture of the big one I took out of my finger with a tweezer. It hurt. I still have at least two in my finger that I cant get cause they are too small and under the skin. I still have about 30 outlets covers and switch plates left to buy, but now I'm wondering if I should. Is this an isolated incident? I'll attach the product info and stamp so you can possibly track it down to the defect. Item 0139755, model Z1768T-DBSN LW026001-042014, stamped 0615. I tried to upload the pics. Don't know if it worked. I will be happy to send to you.
Ms. Mary Patterson On Phone To Allen Roth Service
I purchased this lamp on Thursday. When I assembled the lamp, the finial and the stem were already attached and wrapped in plastic. The finial will not come off to attach the shade. The store does not have any more lamps. I like the lamp and would like to be able to keep it. Allen roth Woodbine 28-in Brushed Nickel Indoor Table Lamp with Fabric ShadeItem : 395058 | Model : TL1255.
Mr. Diane Hess On Phone To Allen Roth Service
Hello, My husband and I purchased these lights for a bar area. Our electricianhung them a couple days ago, but early this morning we woke up by the soundof broken glass. One of the light shades came off and broke. We checked theother two and they are tight. Can we get a replacement shade for thislight? We really love them, but would hate to have to purchase the entirelight. Thank you, Diane Hess allen roth Vallymede 3. 7-in W Bronze Hardwired Standard Mini Pendant Light with Clear ShadeItem : 588695 | Model : B10049.
Ms. M J Granger On Phone To Allen Roth Service
I'm needing to get 3 glass replacement globes for AR 3LT BRZ EDISON STYLE ISLAND LT model 34534 Lowe's item
Ms. Kim Anderson On Phone To Allen Roth Service
HelloI recently purchased allen roth 72-in x 58. 7-in Black Composite Outdoor Privacy Screen Item : 401955 | Model : DX111109 from lowes. I would like to know if you have replacement parts for the bottom of the screen. My contact number is 704. 651. 3390Kim Anderson .
Ms. Barbro Terner On Phone To Allen Roth Service
Please help me. I bought curtains at Lowes, they are beautiful, but there is a big problem,, I can not get the wrinkles out,, have tried several different waysAnd I am having eight curtains, I am truly unhappy here, help me solve this problem. The artikel 0079146 Double Lined Pole Top Panel. Color is MineralPlease help me now. Barbie.
Ms. Gloria Jorgenson On Phone To Allen Roth Service
I purchased the allen roth Canyon Ridge Propane Gas Fire Column. The composite brick is very "rough"-looking and the bricks appear to be "scuffed. " (white color is showing through) It was wrapped so I do not believe it was damaged in shipping to store. Looks ok from a distance, but not close up. It would be difficult to touch-up with paint because of the many different shades of color in the brick.
Ms. Kim Zimmerman On Phone To Allen Roth Service
I have purchased your Outdoor fireplace each summer for three years. Every year, after a few month, the screens on the side and doors burn up. I took pictures and tried to attach, but they will not load. This is a huge safety hazard, especially with my wood cabin not too far away from my patio. For what these cost, those screens should last. I think they need to be made out of a different material. Can you do anything? I would take it to Lowes, but since I bought it late last fall I know they won't honor it again. Thank youIf you give me an email address I can send you pictures.
I lost a couple sets of mounting brackets for a towel bar set and couldn't find any resource that carried them. Ie. Lowes, Home Depot. The phone number you have listed above is for Lowes not Allen Roth. You should have the actual phone number 866-439-9800 listed. It would be appreciated if Lowes carried these parts so persons like myself wouldn't have such a hassle hunting them down.
Ms. Leslie Hanna On Phone To Allen Roth Service
I cannot get a replacement reading glass for my four year old floor lamp. Now I have to look at replacing two floor lamps altogether since repairing the broken glass part is no longer an option. I am very disappointed.
Ms. Lavonne Conway On Phone To Allen Roth Service
I ordered a double roll of wallpaper on July 28th. I should have known better, I waited almost five months last fall for a roll of wallpaper. So this time it was to be delivered on August 12, 2015, that day came and went. The manager of Loews called Allen and Roth and was told it would ship August 26th and arrive August 28th. That time has come and gone. Now, Loews customer care called them and they are out of stock, again and it will arrive September 9th. And Loews wants me to believe this to be true. When it comes to this particular company, Allen and Roth, I DO NOT BELIEVE ANYTHING THEY SAY I could kick myself for doing this AGAIN, and giving them a second chance Time to go to social media and warn other potential customers what happens when you do business with this company.
Ms. Deanna Walter On Phone To Allen Roth Service
My husband bought a roller shade that came down this week due to duct tape becoming less adhesive and the only choice is to return to be fixed We found out that the fix would be the same Why would we do that again for the problem to reoccur? I will put out there to all customers not to buy this product This shade cost a lot of money only to last a year Please look at c hanging how these are put together.
Ms. Trisha On Phone To Allen Roth Service
I purchased a ten x 12 hard top gazebo in March and encountered many problems when the assembly process started. I am also not impressed that the top of the gazebo allows a lot of sun in and is unbearable to sit under even for a short period of time. We threw out our boxes and will be unable to return this purchase we thought was a good idea. Now we are stuck with a huge gazebo that does not meet our expectations and can not be returned. Would like someone to shed some light on what we should do with it as it serves no purpose as it was poorly designed by the company.
Not a complaint, but looking for instructions for how to reverse the blade direction for a Allen Roth Sun Valley ceiling fan. I've looked for a switch on the side of the motor like other ceiling fans, but I do not see one. Is it managed by the remote? If so, I do not see instructions on how to do. Please helpThank you.
After many calls to Allen Roth about broken tray on my outdoor fireplace stating part is being expedited over a year now no action has been taken lowest customer service are given wrong information and phone numbers. Your customer service people are rude and unwilling to help with this issue.
Ms. Sandra On Phone To Allen Roth Service
I purchased two of the Alan and Roth Sienna shades for our bedroom. They are beautiful however the string in the back broke. Now I have no way of replacing them as they are no longer available. I can not get in touch with anyone to help me replace them. So now I am stuck with them hanging in my window no able to open them and will be forced to take them down and throw them away and find another pair. Ugh.
Mr. Garry Smart On Phone To Allen Roth Service
Good Morning I purchased a Safford Collection Bar Style Dining Room Set from Lowes and I noticed that I a missing one of the end caps on one of the Bar Chairs are they available and if so how would I order these?