Ms. Deborah Palmeri On Phone To Elf Cosmetics New York Service
Ordered from you on 1/1/16. Order not received as of 1/14/16. Cuctomer service was not available which, after reading your reviews, comes as no surprise. Will wait a couple of days to see if package comes. After that will be contacting my bank for a chargeback.
Ms. Sandy Van Doren On Phone To Elf Cosmetics New York Service
I placed an Elf order on 11/27/15. It has not arrived. USPS says no such Tracking . Every time I call Customer Service over last few days says not taking calls-what. Instructed to email and will get response within 48 hrs. I sent my 3rd email today No response. I would love to contact President of Elf Such poor customer service I need the STATUS of my Xmas gift order Please help as this is very frustrating.
Ms. Amal Usmani On Phone To Elf Cosmetics New York Service
When i call, it tells me to email i emailed and no one replied I am really mad right now, elf did not send me everything i ordered. I couldn't even speak to a real person when i called. How am i supposed to get my money back?.
Ms. Katie On Phone To Elf Cosmetics New York Service
So today I tried to order a few things from your website, and every time I clicked it then it would say merchant overdue decline. My cards ending date is not until 2016. I also put in the correct address and number. Am I going to get a bunch of boxes, and have a huge bill? If I get boxes and a big bill, I will contact you. Thank you, please help me.
Ms. Stacey On Phone To Elf Cosmetics New York Service
Cancelled beauty bundle now getting emails thanking me for placing order.
Ms. Simona Appelbaum On Phone To Elf Cosmetics New York Service
To whom it may concern, I would like to receive information about a contact person at the head quarter office for further information in regards to distributing the brand in Israel, I have been in contact with Claire Gosby from customer service in the Uk, which referred me to the US team. Thank you in advance. Simona Appelbaum
Ms. Suejean On Phone To Elf Cosmetics New York Service
You deleted all of the products out of my cart. Do you know how long that took me to get together? It was over $100 worth of stuff. I am not going to find all the products again. You just lost a customer who would've come back regularly if you just left my damn cart alone. I'm finding another company.
Ms. Dorian Matthes On Phone To Elf Cosmetics New York Service
Hello I put in an order last week and I t doesn't show up when I tried to track it
It says that no order was placed, although my
Bank account was charged and the money
Was deducted could you please check this and let me know what happen
To my order. Thanks Dorian Matthes
Same is happening with me did they ever help you. ?.
Ms. miss natasha On Phone To Elf Cosmetics New York Service
my order, which I order a lot from you, I bought the max for free shipping, first off my total was wrong, with the discount taken off, a whole 3.00 off of a 45.00 order. and I still have to pay shipping AND HAVE TO PAY AGAIN WHEN IT GETS HERE, is this a scam or do you promise something you never get. let alone missing a free promotion by a few hours. I have contact customer service over and over and they just bounce me back and forth and cannot answere my questions. this is nuts, I ordered what I thought was from the Canadian site and at the end it tells me I have to pay again for shipping when it is supposed to be free..i will never order from you again and will not support you on my website.
Jacin On Phone To Elf Cosmetics New York Service
My order number is -4283822-354807338-S.
I order five items in total, but I had received three and one item is wrong which I did not order for it. I want to get my other three items since you had charged me for those items. I promise that I am not going to be a customer of elf anymore.